Testimonials
We have been lucky enough to work with some fantastic people over the years. Here you will find a select few comments received from both Landlords and Tenants
If you have any feedback, please do let us know.
This was the first time renting out my property and I didn’t have a clue where to start. I came across Wade Residential online due to their amazing reviews and now I know why!
The first time I spoke with Mark, he was very professional, and he talked me through all the procedures in order to start renting out my property. Mark dealt with absolutely everything for me and I can honestly say I don’t know how I would have done it without him. He made the whole process very smooth and stress free.
Mark kept me up to date with any bit of progress and continues to let me know if any issues arise.
Marks service is absolutely amazing and I cannot recommend Mark Residential highly enough.
Mark and Simon were an absolute pleasure to work with when sorting out details of my new flat. They made me feel so comfortable and we’re honest with me the whole way. They have built such a great rapport with myself and they are honestly the nicest. It was my first time renting alone and they put my mind at ease. Any question i have they are willing to answer. Couldn’t recommend them any more. Best experience!
Mark and his team have been brilliant.
We have worked with him for many years now.
He looks after two properties for us and makes the whole process stress free.
He is always at the end of the phone to give advice and the service his team provides is friendly yet extremely professional.
I have no hesitation in recommending Wade Residential in making what could be a big hassle as stress free as possible and would like to take this opportunity to say thanks.
Since our initial call to book a viewing Wade Residental have been brilliant. Quick response, professional and friendly manner at all times. I have rented for more than 10 years in London and worked in a letting company, so far Wade Residential have been the best agent I have come across. Mark Wade has really set the standards high, this is how a letting agent should be!
I have rented out my property for over 15 years and used several management agents. I cannot believe Wade Residential existed all along and I only started using them the past few years. Their service, client care and consideration as well as their professional approach to every scenario is commendable. I cannot recommend them highly enough! Excellent work. Thank you so much.
Mark and his team have been on hand for the last 6 years to help with letting my property. Their service has been seamless with clear communication between myself and tenants with prompt updates/repairs/accounts etc. This has included checkouts and reletting during difficult periods like covid. Mark has always gone the extra mile, going out to tenants whenever myself or they have required help and is realistic about repairs that are needed as well as using reasonably priced contractors to keep up the maintenance. Not living near my buy to let, I have had confidence that Mark and his team will look after my property and have mine and my tenants best interests at heart the whole duration whilst being very professional.
Very professional team. Mark helped us in finding the right property for our needs and he made the whole process of renting very easy for us. Professional and friendly manner at all times. Simon is dealing very efficiently with maintenance and repairs. We are happy with their services.
I highly doubt any renter has ever said the words “I miss my lettings agent!” But that is exactly what I said as soon as I dealt with another company after (regretfully) leaving my rented property with Wade residential. Mark and the team are so damn good at what they do. Throughout my 2.5 years with them (2 different properties) they have been nothing but highly efficient, communicative, thorough and friendly. They respect renters comfort and environment higher than any other agent I have dealt with (which has been too many!) and they don’t look at you like money horses like so many do. I cannot stress how highly I recommend this company. And to quote Arnold “I’ll be back”
I have been in this house for over 40 years. It was terrible to get any repairs done, and then Wade residential took it over, and I have never seen such a change. The ceilings had cracks in them, I reported it, and to my surprise they put 3 new ceilings in for us then the street door had a hole in the frame, a brand new street door with frame was fitted. I couldn’t ask for a better agent then Wade Residential. SW.
In mine and my wife’s experience, dealing with Mark and his team has been an absolute charm, both in ease of speaking and how thoroughly we are looked after. Got a problem? It’s fixed within a few days, or you’ve certainly got an action plan in place to get it rectified. Our property was stunning when we walked in and made up to a high standard, and the aftercare is just as stunning as the property. My wife has rented before, and seen the horror stories she’s had with estate agents so know just how difficult an estate agent can make your life… Thankfully Mark and his team are NOTHING like this. I highly recommend Wade Residential if you’re looking for a place, because the service is second to none. For certain, you’ll be looked after by him and his team.
In the fast moving market of London getting a service like the one I had with Wade Residential is an absolute treasure. Since the very first moment I knew I was dealing with a different kind of estate agent,the care and attention that Mark has is unique. Transparent and helpful in all aspects.
The standards kept for the communications and processes helped my move to be even smoother than I imagined.
I couldn’t stress enough that Wade Residential offers a service for tenants and landlords like no others.
Wade Residential is a very professional Estate Agency. In my experience, Mark Wade delivers excellent customer service. He makes sure any problems are dealt with immediately and is very considerate whatever the situation. His response is always prompt and with a professional and appropriate attitude. I would definitely recommend Mark Wade and Wade Residential without hesitation.
The only positive experience I’ve had with an estate agency. Mark was absolutely brilliant and kept me informed at every step of the way. Even if there were no news or updates he would email to assure me he was still on it. He was also very prompt at replying to my emails, everything was explained clearly and he patiently replied to my many queries. Cannot recommend Wade Residential Ltd enough; best customer service ever.
Mark has been looking after our rental properties for many years and we can’t recommend the team at Wade Residential highly enough! We simply cannot fault the service that we as the landlords receive and in turn the service that Mark provides to our tenants. Wade Residential manage to be professional to the highest of standards whilst still always being approachable and down to earth. We would have absolutely no hesitation in recommending Wade Residential and hope that they will be looking after our properties for many years to come.
In a market as competitive as the residential market. Wade Residential has understood and offers excellent immediate solutions to its clients, as a client it is a pleasure to feel the satisfaction of having all the information in advance and any doubt or questions are always clarified. The kind and professional treatment of Mark makes Wade residential is highly recommended.
By far one of the best letting agencies we have rented from. Mark has been very attentive, we had his assistance every step of the way. We had been back and forth to the property for quite a few times before we chose our flat, nevertheless Mark was always there to help and nothing seemed too much to ask. I would definitely recommend Wade Residential to a friend (and I have). Massive thank you from both of us in helping to find the right home.
I would highly recommend Wade Residential to all my friends, family and anyone reading this review. I had such a good treatment at all times. Mark is really helpful, nice and very professional, always available to respond and help with queries. My moving to the new place has been really smooth and not stressed at all.
Highly trusted company. Thanks Mark for everything.
I had a pleasure to use Mark’s services earlier this year when I was moving flats. I couldn’t recommend him more! It was the first time I was renting the entire flat in the UK and he was amazing all the time – very helpful, professional and on top of everything. I have been enjoying my flat for nearly a month now and even after all was signed and sorted he’s always there if I need any help or advice. Definitely a high-class professional who is a gem of an agent, especially in London. Thank you for everything Mark!
Fantastic professional and courteous service. You made renting my house out straightforward and guided me through the process of getting a property license and making all the necessary improvements and checks. Would not hesitate to recommend Mark and his company to others. Thank you for everything!
I would recommend Mark and his company a thousand times over! I’ve been renting for the last 15 years, moving regularly, so dealt with a lot of agents. I’ve never come across an agent as honest, decent, reliable and professional. Fantastic through the whole letting process, and when managing our property. Genuinely seems to believe renters should have good homes to live in and be respected and treated fairly. Quite a rare find.
